An Uber passenger cried out for help on Facebook, after mistakenly transferring one million naira (1million) to an Uber driver as payment for a trip.
According to him, the money he transferred was part payment for a family member who is In critical health condition at the Hospital.
I Mistakenly sent one million naira (1million) to an Uber Driver. Help!!!!
Please go through carefully before commenting.
I have a very critical Issue that has been a serious pain on my neck and I will try as much as I can to cut the story short.
I transferred a whopping sum of one million naira to an Uber taxi driver’s account number on October 20, 2018. This cash was a part payment bill for one of my family members who is battling with a life- threatening sickness.
This happened about four weeks ago.
Let me narrate how it happened.
One of a friend paid me a courtesy visit as he was about leaving, I used my Uber rider app to request a ride for him. Good, the driver came and drove him to his destination. He told my friend the estimated cost of the fare was four thousand eight hundred (N4800). Though, my friend did not even bother to check because he felt he probably would not lie about it.
Behold, my friend called and told me the fare was four thousand eight hundred (N4800). I asked for the Uber taxi driver’s bank account number after which I made the payment.
Fine, the following day October 20, I needed to make a transaction of one million naira (N1000000) to somebody for a part payment bill of my family member’s treatment. Surprisingly, I realized I actually made the payment to the Uber taxi driver’s account number. Just because I added him to my beneficiary when I wanted to make the payment, that confused me.
However, I went to the Uber rider app to get his contact. There I realized he actually Inflated the fare from three thousand four hundred (N3400) to four thousand eight hundred (N4800). You can see he Is not an honest person but I was not really bothered about that.
Then I called and pleaded to him to refund the one million naira I sent to his account. Initially, he behaved as If he didn’t receive any money but after series of calls, he later confirmed it.
Good, I sent my account details to him and he promised to transfer the money back on Monday as It was weekend.
Monday came and the guy started acting funny. If he picks my calls, he will remain silent. At a time, he gave the phone to a lady to talk to me. Sometimes he shouts at me to stop disturbing him, finally, he stopped picking my calls.
I mailed Uber and narrated the whole story. They responded demanding for evidence to back up my claims which I provided. I took screenshots of the first Inflated fare and second transfer and attached It to my message. They replied, telling me to exercise some patience and that they will look Into my issue.
Four weeks now and Uber has felt so reluctant towards this Issue. I have mailed them severally and they seem to be less concerned about it.
The body language of Uber, seems they are trying to cover up this guy.
They have Just been acting like they are more concerned about their own pockets than customer’s satisfaction. I expected swift Investigation and follow up to get back to me.I have tried and I am already fed up. Their customer care service centre is my last resort but they have been nonchalant. Despite knowing the name, vehicle type, and license plate number the driver.
I was at the bank lately and his account has been frozen but I have not been able to get my money.
Even the police are not helping matters. They are after their own share of about 150k.
See proofs below;
1. Photo of the Uber driver.
2. Chat with an Uber management staff.
3. Evidence of three thousand four hundred (3400) as the exact fare.
4. Evidence of one million (N1,000000) transfer to the Uber driver.